Wood Group GTS received the Customer Service Leadership Award in recognition of its accomplishments in the power plant services sector. Frost & Sullivan commended Wood Group GTS' tremendous responsiveness to customer needs, its continuous focus on the long- and short-term profitability goals of its customers, and its demonstrated flexibility in tailoring its product offerings to suit customers' businesses.
Frost & Sullivan Research Analyst, Rajalingam Chinnasamy, said: "In the power plant services sector, factors such as reliability and power plant availability are crucial to gaining existing customer loyalty and widening the customer base. Wood Group GTS' main goal in the services business is to improve its customers¿ bottom line results by offering reliable and best-in-class quality service."
The award was presented to Wood Group GTS at the 2010 Frost & Sullivan Excellence in Industrial Technologies Awards Banquet, held in the Grand Hyatt Hotel in San Antonio, Texas, USA on 29 April 2010.
Mark Papworth, CEO, Wood Group GTS, said: "We are delighted to receive this award from Frost & Sullivan. It recognizes the dedicated efforts of our teams who constantly look for ways to deliver improved service to our customers in the global power market."
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Notes to Editors
Wood Group (John Wood Group PLC) is an international energy services company with approximately $5.0bn sales, employing 28,000 people worldwide and operating in 50 countries. The Group has three businesses - Engineering & Production Facilities, Well Support, and Gas Turbine Services - providing a range of engineering, production support, maintenance management and industrial gas turbine overhaul and repair services to the oil & gas, and power generation industries worldwide.
Wood Group GTS, a division of Wood Group, is a leading independent provider of services and solutions for clients in the power, oil & gas and renewable energy markets. Worldwide, these services include; power plant engineering, procurement and construction management, facility operations & maintenance, repair & overhaul of gas, wind and steam turbines, pumps, compressors and other high-speed rotating equipment.
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